Major Responsibilities

• Manage customer quality requirements, inquires/questions or issues, as the front-line interface.
• Manage Quality issue diagnoses, root-cause analysis with FA and other groups as hand-on contributor for the assigned customer accounts. 
• Project-manage Automotive customer-audits in both HQ and our location in Chengdu as the customer-facing contact for MPS and our sub-cons.
• Support ISO17025 Accreditation for local MPS EMC lab
• Write FA and co-develop 8D reports as well as manage customer-facing communications.

 Basic Qualifications

• 10-15 years experiences in Semiconductor IC Engineering and Quality functions, with customer-facing skills and experiences.  
• Experience in at least two of the following areas: Customer Quality Engineering, Quality Management Systems, PCN Administration, Automotive Quality, Reliability Engineering, Failure Analysis, Product Engineering and Production Quality Control in the Semiconductor IC industry.
• Good understanding of Semiconductor manufacturing process, key aspects of IC tests, and how ATE test correlates with device behavior and quality
• Good knowledge of IC silicon/package fail mechanisms/symptoms, Reliability and FA process and testing tools and reporting.
• Hands on skills in Quality tools and methodologies, statistics and structured problem solving techniques.
• Proactively drive issue resolution as a seasoned team player with excellent communication skills, can effectively handle sensitive and proprietary information well.
• Good influence and negotiation skills to respond to difficult news and situations.