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Ryzen Solutions
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135000
165000
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Product Application Engineer
Posted: 09/09/2024
2024-09-09
2025-03-10
Employment Type:
Direct Hire
Industry: Electrical & Hardware
Job Number: SS93678693
Pay Rate: $135k - $165k per year (DOE)
Job Description
Job Title: Product Application Engineer
Job Summary:
Product Application Engineer provides engineering, technical, and documentation support in product design, development and deployment. Reports to Sr. Director of Hardware Engineering located in Newark, CA.
Primary Job Responsibilities:
1. Provide technical customer support
- Provide first-line customer support for design integration issues as well as any technical issues in production
- Interface as necessary with all engineering teams to resolve customer issue
- Update and maintain a weekly tracker summarizing all active customer technical support issues
2. Manage customer-facing communication for FA cases
- Coordinate with customers, internal sales teams, and test engineering for FA process and customer-facing communication on FA case
- Update and maintain a weekly tracker summarizing all active FA cases
3. Manage and maintain customer-facing documentation
- Manage all datasheets for products
- Manage all firmware Specs
- Manage all customer release notes
- Manage customer-facing white papers and app notes
4. Provide technical expertise, support, and advice to the assigned external standards bodies
- Actively participate and provide technical expertise, support, and advice to the NVDIMM, ES, and CXL Task Groups
- Report developments and technical summary of relevant JEDEC TG meetings to Unigen senior management to ensure product development aligns with ongoing standards efforts
5. Provide engineering support for the assigned products
- Provide design support for new Power GEM designs
- Provide design support for new DDR5 and CXL-based NVRAM technology
- Provide design support for PCIe switch development board
- Provide test and data analysis support for NVMe drive performance
Other duties and responsibilities related to Product Application engineering as assigned
Required Education and Experience:
- Minimum: Bachelor’s degree in Electrical Engineering. Master's degree in Electrical Engineering preferred
- Minimum: 3 years of experience in failure analysis for SSD, DIMM, and NVDIMM products
- Proven knowledge and experience in key tools and technology such as:
- NVMe – SAS/SATA/NVMe/M.2/U.2
- Compute Express Link (CXL) interface
- JEDEC NVDIMM Firmware Specifications
- JEDEC Energy Source firmware specification
-
This is a Direct Hire position On-Site.
9/17/24 4:06 pm Gautami e-mailed "I have gathered feedback for the 3 submissions for Product Application Engineer and the candidates did not match the qualifications Unigen wants in a PAE.
All three of the candidates were not Product Application Engineer but were firmware engineers. We require candidates with deep knowledge of SSDs, NVDIMM, DDR5, and MRDIMM.
I should be able to send feedback for SMT Technicians by tomorrow.
Thanks"
Budgeted Salary Range: $135k - $165k per year
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Explore exciting job opportunities in and around Newark, California! Situated in the heart of the San Francisco Bay Area, Newark offers an unbeatable blend of career advancement and quality of life. With easy access to Silicon Valley and major tech companies, as well as the cultural delights of nearby Berkeley and Oakland, this area is a magnet for innovative professionals. Enjoy the stunning views from Mission Peak Regional Preserve, indulge in diverse cuisines along the Niles Canyon Railway, catch a show at the Fremont Center for the Arts, or cheer on the San Jose Earthquakes soccer team at Avaya Stadium. Discover why Newark, CA is the perfect place to grow your career and explore new horizons!