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Ryzen Solutions
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IT System Analyst
Mountain View, CA US
Posted: 12/21/2022
2022-12-21
2023-03-21
Employment Type:
Contract
Industry: IT Infrastructure
Job Number: ST14964961116
Job Description
Qualifications:
- Bachelor's degree in an applied or technical discipline (CS, math/stats, engineering, or similar) preferred but not required.
- Minimum of 2+ years’ experience
- Advanced MS Excel skills (e.g., pivot tables, MS query, array formulae, user-defined functions, etc.)
- Advanced MS SharePoint skills (SharePoint Services, Designer, Web Parts, Site Collections, InfoPath, Forms Services, Excel Services, .Net, Search, Taxonomies, Navigation customization, Business Data Catalog, Kerberos, SQL Server and Web Services)
- Solid track record of taking ownership of projects and adept at working independently with little supervision.
- Programming or scripting language experience would be advantageous in this role (e.g., Perl)
- Monitor the network management system
- Set up new monitor probes based on provided instructions
- Work with engineers to resolve issues and alerts
- Troubleshoot client issues
- Review and create documentation
- Manage trouble tickets and escalate issues when appropriate
- Generate periodic reports
- Ability to create purchase orders based on instructions
Skills:
- Excellent people skills (with both co-workers and customers)
- High degree of honesty and integrity
- Team-player, positive attitude and flexible
- Impeccable trouble-shooting skills
- Strong analytical and problem solving skills
- Expertise in one or more operations systems (Windows, Unix, etc.)
- Excellent written and verbal communication skills
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