We are seeking a versatile and driven IT professional to lead our IT Operations. This dynamic position offers the opportunity to contribute to various facets of IT services at HASA Inc. As a key member of our team, you will collaborate closely with different departments to ensure seamless IT functionality that aligns with our organizational objectives. Reporting directly to the Director of IT, this onsite role presents a unique opportunity to make a significant impact within our cutting-edge chemical manufacturing company.

Responsibilities:

· Manage and track IT projects, ensuring timely delivery of project milestones.

· Lead productive meetings with the IT department to discuss ongoing projects, challenges, and solutions.

· Collaborate with the IT Director to innovate and drive technological advancements within the company.

· Maintain effective communication with the IT team and Managed Service Provider (MSP) to enhance the ticketing system and endpoint support.

· Assist the IT Director in monitoring and negotiating IT agreements or contracts with vendors.

· Work closely with the IT Applications Supervisor to identify and implement improvements in ERP, CRM, WMS, TMS, and other systems.

· Develop and recommend policies and procedures related to IT operations, including documentation standards and instructional materials.

· Oversee the monitoring of systems security, system logs, and help desk services to ensure efficient operations and timely resolution of issues.

· Assist in budget development and administration, including cost estimates, justifications, and expenditure monitoring.

· Install, configure, and maintain servers, network equipment, routers, switches, wireless access points, printers, etc.

· Conduct routine evaluations of network and data security to identify and address vulnerabilities.

· Provide leadership and mentorship to the IT team, fostering a collaborative and productive work environment.

· Demonstrate strategic thinking in aligning IT initiatives with company goals and objectives.

· Work effectively under pressure, paying close attention to detail to ensure the quality and efficiency of IT operations.

· Perform other related tasks and duties as required.

Required Skills:

· Strategic thinker with the ability to align IT strategies with business objectives.

· Strong communication skills to effectively interact with team members, stakeholders, and vendors.

· Ability to work well under pressure and manage multiple priorities simultaneously.

· Attention to detail in project management and operational tasks.

· Experience in managing and leading IT teams, demonstrating effective management and leadership skills.

· Proficiency in Microsoft Office Suite for documentation and communication purposes.

· Knowledge of Palo Alto, Fortinet, or similar firewall technologies for network security.

· Familiarity with Aruba, HP, or enterprise-level switches for network infrastructure management.

· Experience with Business Intelligence tools for data analysis and decision-making.

· Proficiency in Microsoft Azure and cloud migration experience for cloud-based infrastructure management.