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We ve learned that individuals posing as Ryzen Solutions recruiters are reaching out through WhatsApp, LinkedIn, and text with fraudulent job offers. These scams attempt to steal personal or financial information.

Be cautious with unsolicited job offers.

  • Authentic Ryzen emails always come from @ryzen.com.
  • We never ask for payment or conduct interviews over text.

Verify any opportunity by contacting us at 408-993-1282 or info@ryzen.com.

Protecting Your Career Journey

At Ryzen, we know how important every career move is. Unfortunately, there are individuals impersonating Ryzen recruiters to trick job seekers with fraudulent offers. We want you to feel confident and safe as you explore opportunities with us.

Facts to Note

  • Authentic Ryzen job postings appear only on our official careers site.
  • Emails always come from @ryzen.com addresses.
  • We never ask for payment at any stage of recruitment.
  • We never conduct interviews or request personal details via text.
  • To verify the validity of a recruiter or job offer, you can reach us at 408-993-1282 | info@ryzen.com

If You Suspect Fraud:

  • Contact the company directly: If you received a fraudulent job offer from a company that you believe is legitimate, contact them to report the incident.
  • File a complaint with the FTC. The FTC protects consumers from fraudulent practices, including recruitment fraud.
  • Report to the IC3. The IC3 is a partnership between the FBI and the National White Collar Crime Center. They investigate crimes committed over the internet, including recruitment fraud.
  • Notify your local law enforcement
  • Review guidance from the California Attorney General s Office on identity theft protection.
So sorry, this position is no longer available. Please go ahead and submit your application. We may have other positions that would be the perfect fit for you. Alternatively, you may want to apply to one of the following related jobs:

Client Services Specialist I

San Jose, CA 95119

Posted: 09/17/2025 Employment Type: Contract Industry: Operations Job Number: 50542759 Pay Rate: $29-31 / hour

Job Description

Client Services Specialist I San Jose, CA 
Job SummaryReporting to the Manager of Client Services, the Client Services Specialist I is accountable for maintaining day-to-day client relations and ensuring world-class proposal fulfillment. The team member serves as a resource to existing customers, prospects, and all employees. The chosen candidate will be aligned with and support the overall goals and objectives of the entire company. As well as actively provide input and support throughout the company. 
Essential Duties and Responsibilities (Other duties may be assigned as needed)
  • Provide a high level of interactive and responsive customer service throughout the quote and during the testing stage. Utilizing phone, in person and via email to provide pricing and testing information
  • Support the full cycle end-to-end process of quote writing 
    1. Understanding the client scope, needs, and requirements
    2. Provide technical guidance and troubleshoot to guide clients to relevant testing support.
    3. Take and process client orders, provide schedule information, and follow up as required.
    4. Prepare accurate and complete quotes & revisions within the required time metric.
    5. Provide a high level of interactive and responsive customer service throughout the quote and during the testing stage. 
    6. Complete required quote “follow-up” calls on a daily, weekly, and monthly basis to stimulate repeat business and loyalty
    7. Provide technical inquiries into client testing opportunities, supporting both external and internal inquiries. 
  • Accurately complete Salesforce entries.  
    1. Ensure customer entries into CRM are complete within the required time frame
    2. Capture all client communication accurately into CRM. 
    3. Provide accurate and up-to-date documentation with client contacts to reflect the current state of the process.
  • Adhere to standard procedures or processes regarding quote writing  
  • The above statements are intended to describe the general nature and level of the work being performed by the employee assigned to this position.  There are no exhaustive lists of all duties and responsibilities. knowledge, skills, abilities, physical job demands and working conditions associated with this position.
Qualification RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 
 Requirements for Eligibility
  • B.S. Degree in a related field or equivalent industry experience. 
  • 3-5 years of technical experience in packaging, testing, or a related industry.
  • 1-3 years of strong customer service and sales experience.
  • Ability to read and interpret documents such as protocols, industry specifications, and procedures.
  • Excellent verbal & written English language skills are required.
  • Possess a strong work ethic and a high level of professionalism.
  • Proficient in the Microsoft Office suite and general computer literacy.
  • Math skills: Ability to calculate to help understand integrals and more complex testing (Fast Fourier Transform, Shock Response Spectrum, etc.), as well as advanced algebra, statistics, and geometry.
  • Previous experience with CRM software preferred. 
  • Intermediate Math, analysis, and computation skills
Personal/Professional Attributes: 
  • Fast learner and ability to communicate clearly.
  • Demonstrates strong accountability.
  • High focus on customer service, and willing to go above and beyond to get the job done.
  • Organized and impeccable follow-through skills.
  • Work collaboratively with colleagues.
  • Critical analysis mindset, constantly thinking outside the box.
  • Ability to find innovative solutions to complex problems.
  • It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors.  
Core Values
  1. Trusted- Uncompromising Quality and Integrity 
  2. Forward Focus- Committed to the success of our Team, our customers, and our Company
  3. Wow Your Customers- Exceed their expectations, no excuses!
  4. Unique & Amazing Culture- Work hard, play hard, own it!
  5. Stewardship- Safeguarding our People, Profit, and Future

Payrate Range is $29.00 - $31.00 per hour.  
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About San Jose, CA

Explore exciting job opportunities around San Jose, California! Known as the heart of Silicon Valley, this vibrant city offers a dynamic career landscape with countless growth prospects in tech, engineering, and beyond. San Jose boasts a thriving arts scene, with landmarks like the Tech Museum of Innovation and the San Jose Museum of Art, as well as fantastic dining options that range from trendy cafes to authentic taquerias. With its proximity to beautiful parks like Alum Rock Park and numerous entertainment options, including performances at the San Jose Center for the Performing Arts and cheering for the San Jose Sharks hockey team at the SAP Center, there's no shortage of reasons to kick-start your career in this enchanting city. Discover your next big opportunity in San Jose today!