Systems Application Engineer

South Bay, CA

Posted: 10/01/2018 Employment Type: Direct Hire Industry: Semiconductor Job Number: JOS000008092

Responsibilities include:

  • Provide guidance to OEM customers on properly integrating the company’s storage products into servers and custom designs. Guidance consists of architecture reviews, schematic reviews, design-in support and training customers on product features and limitations.
  • Analyze, debug, & root cause issues found with the company’s PCIe switch products and work with appropriate development teams (IC hardware, board hardware, firmware or software) to provide a solution.
  • Develop product documentation for use by customers implementing company storage products

 

Other duties include:

  • Develop software tools and methods to improve debug efficiency and customer satisfaction
  • Train field sales and support staff in the features and uses of company storage products
  • Occasional travel, some of which may be international

 

Requirements/Qualifications:

  • Bachelor of Science in Electrical Engineering or Computer Engineering plus 8 years of relevant experience (or Masters Degree in related field plus 6 years of relevant experience).
  • Experience with system, firmware, software, hardware and PCIe protocol level debug
  • Experience developing and debugging C/C++ code
  • Prior experience in embedded SW debug or development (firmware, drivers, BIOS ) using PCIe technology preferred
  • Self-motivated and a strong self-driven learner who learns new technologies quickly
  • Good written and verbal communications skills
  • Strong interpersonal skills. Must be able to communicate technical solutions with the customer and internal teams
  • Strong skills in organizing information

 

Desirable, but not required skills:

  • Experience with SAS/SATA/PCIe protocols, RAID, ARM or PPC embedded processors, logic analyzers, and oscilloscopes

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