Systems Application Engineer

San Jose, CA

Posted: 04/01/2019 Employment Type: Direct Hire Industry: IT Job Number: JOS000008092

This position is in the company’s Data Center Solutions group (DCSG) which builds enterprise storage products for PCIe, NVMe, SAS and SATA. The DCSG R&D Systems Applications Engineering (SAE) team is a global organization that helps customers design, integrate, and maintain enterprise level storage products. A DCSG SAE works directly with Field Application Engineers (FAE), R&D engineers, and customers to launch new customer products and resolve reported issues. 

Responsibilities include: 

  • Provide guidance to OEM customers on properly integrating Broadcom’s storage products into servers and custom designs. Guidance consists of architecture reviews, schematic reviews, design-in support and training customers on product features and limitations. 
  • Analyze, debug, & root cause issues found with Broadcom’s PCIe switch products and work with appropriate development teams (IC hardware, board hardware, firmware or software) to provide a solution. 
  • Develop product documentation for use by customers implementing the company storage products 

Other duties include: 

  • Develop software tools and methods to improve debug efficiency and customer satisfaction 
  • Train field sales and support staff in the features and uses of the company storage products 
  • Occasional travel, some of which may be international 

Requirements/Qualifications: 

  • Bachelor of Science in Electrical Engineering or Computer Engineering plus 8 years of relevant experience (or Masters Degree in related field plus 6 years of relevant experience). 
  • Experience with system, firmware, software, hardware and PCIe protocol level debug 
  • Experience developing and debugging C/C++ code 
  • Prior experience in embedded SW debug or development (firmware, drivers, BIOS ) using PCIe technology preferred 
  • Self-motivated and a strong self-driven learner who learns new technologies quickly 
  • Good written and verbal communications skills 
  • Strong interpersonal skills. Must be able to communicate technical solutions with the customer and internal teams 
  • Strong skills in organizing information 

Desirable, but not required skills: 

  • Experience with SAS/SATA/PCIe protocols, RAID, ARM or PPC embedded processors, logic analyzers, and oscilloscopes 

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