Systems Application Engineer

San Jose, (none selected)

Posted: 03/11/2019 Employment Type: Direct Hire Industry: IT Job Number: JOS000008092

Responsibilities include: 

  • Provide guidance to OEM customers on properly integrating the company’s storage products into servers and custom designs. Guidance consists of architecture reviews, schematic reviews, design-in support and training customers on product features and limitations.  
  • Analyze, debug, & root cause issues found with the company's PCIe switch products and work with appropriate development teams (IC hardware, board hardware, firmware or software) to provide a solution.  
  • Develop product documentation for use by customers implementing the company’s storage products  

Other duties include: 

  • Develop software tools and methods to improve debug efficiency and customer satisfaction  
  • Train field sales and support staff in the features and uses of the company’s storage products  
  • Occasional travel, some of which may be international  


  • Bachelor of Science in Electrical Engineering or Computer Engineering plus 8 years of relevant experience (or Masters Degree in related field plus 6 years of relevant experience).  
  • Experience with system, firmware, software, hardware and PCIe protocol level debug  
  • Experience developing and debugging C/C++ code  
  • Prior experience in embedded SW debug or development (firmware, drivers, BIOS ) using PCIe technology preferred  
  • Self-motivated and a strong self-driven learner who learns new technologies quickly  
  • Good written and verbal communications skills  
  • Strong interpersonal skills. Must be able to communicate technical solutions with the customer and internal teams  
  • Strong skills in organizing information  

Desirable, but not required skills: 

  • Experience with SAS/SATA/PCIe protocols, RAID, ARM or PPC embedded processors, logic analyzers, and oscilloscopes 

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