Supply Chain Tech Support

East Bay, (none selected)

Posted: 02/25/2019 Employment Type: Direct Hire Industry: IT Job Number: JOS000008468

Deploy / maintain supply chain management systems in our cloud-based infrastructure. Develop and operate reliable, distributed software systems that require high availability to support mission-critical business tasks. Part of team to provide cloud infrastructure support and own end-to-end availability and performance of mission critical services and build automation to prevent problem recurrence. 

Job Description: 

  • Maintain and support various support use cases for supply chain integration with vendor systems, such as data loading, API integration, and EDI data exchanges.  
  • Help develop systems / components to improve the efficiency, reliability and performance of supply chain management systems. For example, monitoring system uptime, writing automation scripts and diagnosis tools to troubleshoot and fix any issues.  
  • Participate in the on-call rotation to respond and solve production issues. 

Required Skills: 

  • Ability to follow and improve the technology support process  
  • Ability to think clearly and respond promptly in various operational scenarios  
  • Ability to write technical documents with details  
  • Ability to develop healthy working relationships quickly, build consensus and influence across the organization  
  • Ability to communicate concisely with written, oral and presentation skills  
  • Self-motivated, self-directed team player 

Minimum Qualifications: 

  • BS degree in computer science or related technical field, or equivalent practical experience.  
  • 3+ years of experience in software development and deployment in one or more of the following: C, C++, Java, Go and/or Perl, Python, Ruby.  

Desired Previous Job Experience: 

  • Proficiency working with algorithms, data structures and production troubleshooting.  
  • Experience with development and deployment in a hosted cloud environment like AWS or Azure  
  • Experience with commerce systems like supply chain management, total distribution and store operations, with an emphasis on supply chain effectiveness to provide enhanced customer experience across formats.  
  • Experience working with large-scale projects with technical deep-dives into code, networking, operating systems and/or storage.  

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