Study Facilitator

San Francisco Peninsula , CA

Posted: 10/07/2019 Employment Type: Contract Industry: Mobile Job Number: JOS000007850

Requirements: 

  • Previous work experience requiring high engagement with people 
  • Experience troubleshooting computers and/or consumer electronics 
  • High attention to detail 
  • Familiarity with company products is a plus 

Job Description: 

  • Facilitate and conduct user studies 
  • Manage study device inventory 
  • Prepare and set up study devices 
  • Assist with development of instructional materials as needed 
  • Set up and break down study session areas 
  • Lead in-person study sessions 
  • Engage and communicate with participants  
  • Troubleshoot study devices 
  • Ensure appropriate participant compliance with protocol 
  • Document session issues 
  • Gather data from test devices 
  • Assist with data review and clean-up 
  • Distribute surveys, review and collate survey responses and other feedback 

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