Failure Analysis Engineer

East Bay, CA

Posted: 03/18/2019 Employment Type: Direct Hire Industry: IT Job Number: JOS000008224


We are looking for a Senior Failure Analysis Engineer to provide timely, thorough and accurate root-cause analysis of the functional electrical and mechanical characteristics of the company contact hearing device to determine the cause of failure. The position requires hands-on microscope and micro-manipulation skills and experience to identify and report findings and a thorough background knowledge of various metallic and non-metallic materials and various adhesives as well as electro-mechanisms, photonics and electromagnetic devices. This position is part of R&D engineering group and additional activities will include support of new product development, especially as it relates to development of verification, validation, environmental and accelerated stress testing (HALT and HASS). 


  • Analyze field failures to understand the failure mechanism and root cause. 
  • Work with the cross-functional team to take field failures from root cause identification through to corrective action. 
  • Document field issues in detail to support root cause analysis. Create management reports based on findings. 
  • Understand the manufacturing process and close gaps that can result in customer failures. 
  • Establish optimized root cause failure analysis techniques and processes. 
  • Work with R&D engineers on validation and reliability testing of new products. 
  • Management of FA schedules and updates. 
  • Tracking and reporting of RMA/FA metrics. 


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 


  • BS or higher in mechanical or electrical engineering or related field with 5+ years of professional experience. 
  • Solid understanding of and experience in applying problem-solving tools including root cause analysis, statistical tools and processes, and design of experiments. 
  • Demonstrated experience evaluating, qualifying and managing failure analysis to ensure timely, complete and thorough analysis. 
  • Must have excellent micro-manipulation manual hand skills to handle and dissect extremely delicate miniature assemblies under a microscope. 
  • Must be able to operate (or learn to operate) various types of test equipment including laser doppler vibrometers, multimeters, computer-based test systems, microbalances and a variety of custom test equipment. 
  • Must be able to develop verification, validation, environmental and accelerated stress testing (HALT and HASS) for new product development. 
  • Must possess excellent oral and written communication skills. 
  • Must be able to work independently. 

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