Expert Services M&P Engineer

Morgan Hill, CA

Posted: 11/04/2019 Employment Type: Direct Hire Industry: Manufacturing Job Number: j-2813

SUMMARY OF FUNCTIONS: 
The Expert Services Engineer is responsible for executing all Expert Services and Materials & Process 
(M&P) engineering activities across a broad range of processes. Customer support for M&P selection, 
guidance for design for manufacturability and part problem solving. This position works with all 
related functions including Customers, Sales, Manufacturing, Process Control, Procurement, 
Maintenance, Quality Assurance and Shipping to achieve the company’s objectives. 

MAJOR DUTIES AND REQUIREMENTS: 

  • Under direction, plans and executes material characterization (qualification) programs and 
    process improvement activities. 
  • Support the VP of Expert Service in establishing materials, processes and application 
    knowledge of composite materials. Demonstrates technology and establishes suitable 
    materials for application. 
  • Design guidance to customers as part of Applications Development (A&D) 
  • Provide input to material reviews and other efforts leading to material and process 
    improvements. 
  • Support investigations and resolve material non-conformances and customer related issues. 
  • Participate in customer site technical service/sales calls and visits by customers at the company
  • Support targeted projects at the company or customer. Areas include: defining and documenting 
    product, processing parameters, capability and applications 
  • Must be able to successfully manage multiple projects and effectively represent the 
    company 
  • Ensure processes are properly documented in adherence with AS9100 registration and 
    industry testing standards 
  • Ensure requests are completed by agreed upon due dates 
  • Respond to customer requirements and / or complaints in a timely fashion 
  • Working with supervisor, implement actions that contribute to the goal of achieving 
    financial targets, such as, productivity, test cost management, and reduction of scrap/waste 
    levels. 

EXPERIENCE AND/OR EDUCATION REQUIREMENTS: 

  • 5 -10 years experience, preferably with advanced composite materials, aerospace 
    manufacturing industry or compression molding 
  • BS Mechanical, Materials or Aerospace Engineering or equivalent (4 year institution) 
  • Advanced degree desired, but not required 
  • Direct and relevant experience in composite material testing 
  • Composite material property prediction/simulation knowledge 
  • CAD design familiarity 
  • Ability to understand quality management systems such as AS9100 & ISO9001 
  • Statistics & SPC are required 
  • Project management experience desireable 

PHYSICAL REQUIREMENTS: 
Must be capable of lifting up to 30 lbs 

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