Expert Services Engineer

Morgan Hill, CA

Posted: 04/15/2019 Employment Type: Direct Hire Industry: IT Job Number: JOS000008592

SUMMARY OF FUNCTIONS:  

Responsible for executing all Expert Services/Materials & Process (M&P) engineering activities across a broad range of processes, ranging from composite material manufacturing, material property prediction/simulation, curing, machining, dimensioning, and testing of thermoset and thermoplastic composite parts. Project management and reporting of results of material characterization experience is required.  

Expert Services/Materials & Process Engineer works with all related functions including Customers, Sales, Manufacturing, Process Control, Procurement, Maintenance, Quality Assurance and Shipping to achieve the company’s objectives. Customer support for M&P selection, guidance for design for manufacturability and part problem solving.  

MAJOR DUTIES AND REQUIREMENTS:  

  • Under direction plans and executes material characterization (qualification) programs and process improvement activities.   
  • Support the VP of Expert Service in establishing materials, processes and application knowledge of composite materials. Demonstrates technology and establishes suitable materials for application.   
  • Design guidance to customers as part of Applications Development (A&D)  
  • Provide input to material reviews and other efforts leading to material and process improvements.  
  • Support investigations and resolve material non-conformances and customer related issues.   
  • Participate in customer site technical service/sales calls and visits by customers at the company.  
  • Support targeted projects at the company or customer.  Areas include defining and documenting product and processing parameters, capability and applications.  
  • Must be able to successfully manage multiple projects and effectively represent the company.    
  • Ensure processes are properly documented and the documents are being followed in adherence with AS9100 registration and industry testing standards. Requests are completed by agreed upon due dates.  Respond to customer requirements and / or complaints in a timely fashion.   
  • Working with Supervisor, implement actions that contribute to the goal of achieving financial targets, such as, productivity, test cost management, and reduction of scrap/waste levels.  

EXPERIENCE AND/OR EDUCATION REQUIREMENTS:  

  • 5 -10 years experience, preferably with advanced composite materials, aerospace manufacturing industry or compression molding  
  • BS Mechanical, Materials or Aerospace Engineering or equivalent (4 year institution)  
  • Advanced degree desired, but not required  
  • Direct and relevant experience in composite material testing  
  • Composite material property prediction/simulation knowledge  
  • CAD design familiarity  
  • Ability to understand quality management systems such as AS9100 & ISO9001  
  • Statistics & SPC are required  
  • Project management experience desireable  

PHYSICAL REQUIREMENTS:  

  • US Citizen  
  • Read, write and speak English fluently. Additional languages is a plus. (i.e. Japanese, French, German, Chinese, Spanish, etc.)  
  • Be able to lift 30 pounds  
  • Comfortable safely working with machining equipment and chemicals  
  • Vision corrected to ~20:20 for material observation  
  • Safety aware at all times  
  • Willingness to travel within the US and internationally  
  • Work location will be Morgan Hill, CA. USA 

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