Wireless Specialist

TX | Contract

Post Date: 08/05/2015 Job ID: 8025 Industry: IT

Job Function Job Responsibility:

Support overall TEMS service including; but not limited to:

• Contact wireless carrier to process daily orders and transactions

• Management System Operation and Processing

• Wireless Asset and Inventory Management

• Cost and Plan Analysis and Optimization

• Troubleshooting: Schedule with Carriers, Attempt basic solutions or checkpoints, Order Replacement Phone

• Process Invoice and Reporting

• Update Asset Inventories: Collect & Distribute Assets

• Assist End Users with Inquiries: Function Capability, Carrier Inquiries

• Carrier Mgmt, Cost Mgmt, Service Mgmt, System Mgmt, Inventory Mgmt

Qualification Requirement:

-Entry ~ 3/4 Years of related experiences.

-Dependable and Responsible professional who is seeking to enhance carrier/skills in wireless telecommunication field.

-Must have excellent communication skills (verbal and writing) and have flexibility to support the customers’ needs.

-Position requires frequent communication with wireless carriers and Samsung employees.

-Korean language is preferred but must have fluent English skills.

-Dedicated onsite support will work with CA and NJ Wireless team to support customers closely.

-Must be an excellent team player as individual’s R&R interlinks with overall team’s R&R.

-Need to have basic Microsoft Office skills (Word, Excel, Access, PowerPoint, and Outlook).

-Training will be provided on internal system and daily transactions.

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