Director of Operations

East Bay, (none selected)

Post Date: 01/28/2016 Job ID: 5027 Industry: Consumer
As the Director of Operations, you will be responsible for the operation of our company's state-of-the-art instant client cloud which serves brand name companies like Salesforce.com, Intercontinental Hotels, Avis, Twitter, Bleacher Report, PayPal, Dropbox and others.  Our culture is very important to us, and we want you to help build a highly effective DevOps team applying our values to uptime, reliability and innovation in regards to Operations.

You will lead planning, testing and acquisition of new hardware/software. This will include budgeting and cost analysis on deployment of data services and the global expansion of our datacenters. This role will lead our current operations team consisting of network and systems engineers. We are looking for someone with the insight and network to grow this team and evolve our engineering culture according to DevOps principles allowing us a world class reputation in high availability while maximum throughput of our engineering pipeline as the company rapidly expands to meet accelerating customer demand.

Responsibilities:
  • Ensure 24x7 operations of all the Sauce Labs Inc. service properties
  • Collaborate with Engineering leadership to evolve Engineering organization to embrace DevOps principles and culture
  • Provide communication, oversight, and strategic planning for project teams to ensure goals are aligned with corporate objectives and security compliance requirements
  • Lead team to manage continuous deployment of application software and related automation
  • Testing/planning, acquisition/implementation, management (license reporting, etc.), and the support of the following:
    • Network elements (servers, routers, firewalls and corresponding virtual components)
    • Telecom services for data, voice, transport to support office and production environments
    • Security software, devices and best practices
  • Provide effective documentation and monitoring of low level network functions for internal reporting/analysis and support
  • Ops hiring; mentor team members and foster an environment for excellence and growth

Experience and Background:

  • Experience managing people in DevOps and Site Reliability Engineer roles, in addition to more traditional ops roles like network engineers. Ability to hire and develop a team of high performing engineers
  • Experience operating a cloud service, public or private, and preferably with experience all the way down to the physical layer and data center operations
  • Experience managing the process of scaling a software service into the thousands of machines, across globally-distributed datacenters
  • Experience with continuous delivery and DevOps processes enabling quick release cycles as a goal
  • Experience with Cisco technologies such as UCS and ACI are a plus
Example Sourcing Companies:
  • Rackspace
  • Akamai
  • Github
  • Amazon
  • Google
  • Netflix
  • Cloudera
  • Cloud Dynamics
  • New Relic
  • VMware

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